Privacy Policy
We collect information when you use our website or schedule with our office. This page explains what that means in plain terms.
If you browse the site, fill out a form, or become a patient, this applies to you.
What Information Comes In:
Some details you type in yourself. Other information is collected automatically in the background.
Contact Details
If you request an appointment or send us a message, we may collect your name, phone number, email address, and date of birth. That allows us to call you back, confirm visits, and create or update your record.
Nothing complicated there.
Medical and Dental Information
If you become a patient, we gather health history, medications, prior treatment details, and current concerns.
This isn’t just paperwork. For example, certain heart conditions or medications change how we plan procedures. Some visits take longer because of medical factors. We rely on accurate information to avoid unnecessary risk.
Website Activity
Like most modern websites, ours logs general browsing information. Pages viewed. Time spent. Basic device data.
We look at trends, not individuals. If a page consistently causes people to leave, we fix it.
Appointment Reminders
If you provide a mobile number or email, we may ask if you’d like reminders. Many patients prefer a quick text the day before. Some don’t. Either option is fine.
How We Use It
Your information is used to:
- Schedule and confirm appointments
- Communicate about treatment or changes
- Maintain accurate records
- Comply with legal requirements
We do not sell your data. We do not trade it. That model does not fit a dental office.
Who Has Access
Your information stays within the practice.
Team members access it only when necessary to do their job. Front desk handles scheduling. Clinical staff review health history. Billing reviews insurance details. That’s the extent of it.
If we use secure third-party systems for records or messaging, those providers are required to follow privacy regulations.
Text and Email Messages
If you opt in, you may receive reminders by text or email.
You can opt out at any time. Reply stop. Click unsubscribe. Or call us and say you don’t want reminders anymore. We’ll update it.
Security
We use administrative, technical, and physical safeguards to protect your information.
That includes controlled access to systems, secure software platforms, and internal processes about who can view what.
No system online is invulnerable. Anyone claiming that would be overstating things. What we do is reduce risk and handle information responsibly.
Cookies
Our site may use cookies to keep pages functioning properly and to understand general usage patterns.
You can disable cookies in your browser. Some features may not behave the same if you do.
If you want to know how your information is stored, who can access it, or how to request changes, contact the office directly. We will explain the process clearly.
Links to Other Sites
If you click a link that takes you to another website, their privacy rules apply there, not ours. We encourage you to review those separately.
Updates
This page may change occasionally. If it does, the updated version will appear here.
Questions About Your Information
Using our website or scheduling with us means you accept this policy as written.